What is My Macmillan?

My Macmillan is the place where you can access be.Macmillan, the Online Community and information about volunteering opportunities with just one login.

How does it work?

You can switch between the different sites using the navigation at the top left of your screen. You won’t need to login again or change your details.

And if you’ve applied for a volunteering opportunity, you can save your details for the next time you find something you’d like to do.

You can also save pages and see what’s happening near you.

This is just the beginning. We’ll be adding more services to My Macmillan to make it easier for you, to help you look after your information and find what you’re looking for.

Where can I get more information about the different sites?

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How do I login?

You can log in using the login link, which you’ll see at the top right of this page. Selecting it will take you to a login page where you’ll be asked to login or create an account. Once you have, you can access both be.Macmillan and the Online Community using one login and you’ll be taken back to the page you were on before you logged in.

You can also login or create an account when you apply for a volunteering opportunity. If you’ve already created an account your details will be filled out for you.

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What is ‘Remember me’?

If you tick ‘Remember me’, you’ll be automatically logged in to your My Macmillan account next time you visit a Macmillan website. Just logout if you don't want to do this.

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I've forgotten my password

That’s no problem. Enter your email address on the Reset your password page and follow the simple instructions in the email we send you.

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My account says it has been locked out

We may lock accounts if something doesn’t seem right. This might be because you’ve entered the wrong password too many times. Or it can be because other people are trying to get into your account. So we lock it to keep all your information safe.

If your account is locked we can unlock it for you. Please email webmanager@macmillan.org.uk from the email address you used to sign up.

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Why do I get taken to My Macmillan to change my details while I’m on be.Macmillan or the Online Community?

With My Macmillan you can edit your details on different Macmillan sites from one place. You can change them once and the changes will be saved across all sites. Once you make your changes, you are taken back to where you were before.

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How do I add a new Online Community or be.Macmillan account to My Macmillan?

Login to My Macmillan then go to the site you’d like to add and select the add account button. Alternatively, login while you’re on the site you’d like to add and you will automatically be taken through the steps to add a new account.

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How do I add an existing Online Community or be.Macmillan account to My Macmillan?

Login to My Macmillan and go to the site you’d like to add and select the add account button. Alternatively, login whilst on the site you’d like to add and you will automatically be taken through the steps to add an existing account.

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I've registered two accounts for different email addresses - how do I add them both to My Macmillan?

To merge these accounts please contact webmanager@macmillan.org.uk and include both sets of account information in your message.

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Why should I create an account when I’m applying for volunteering roles?

Creating a My Macmillan account will make sure all your details are saved for the next time you apply for volunteering roles. You will be able to save pages to come back to and we will be able to recommend opportunities for you.

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